Return Policy

If you change your mind.

We hope you will be happy with your purchase but if for some reason you are not, you can return any item within 14 days of receipt of the item as long as the product is returned unused, in perfect condition and in its original packaging.  We are not able to refund any return postage costs.

Please return any item to:

Online Returns Department

Bright Star Toys

175 High Street

EH49 7EN

If an item is faulty.

In the case of faulty goods, we will refund or replace these goods and reimburse you for any postage costs incurred from returning the goods.